Frequently Asked Questions

Below you will find some of our most frequently asked questions.

Ordering online is easy and fast! Whether you are ordering for pickup at the shop, local delivery, or shipping, we can typically get your items ready and en route in 48 hours-sometimes even faster!

Each product comes in a jar on deposit. When you are ready for a refill simply place your clean, dry container on the porch and we will credit your account when we drop your next order!

Check out our website for a full list of current products. Choose what you like and the size you prefer. Deliveries will be made three-four days per week, different areas served on different days to minimize travel. On your delivery day, products will be placed on your porch and ready to go! When you are ready to refill, simply place your next order and leave clean and dry deposit containers on the porch to be swapped out. Deposit will be immediately refunded to your original payment method.

Check out our website and choose the subscription box you want. Choose scented or unscented and place order. Your first shipment will include proper pumps for each container as well as a return shipping label for your empty containers. When it is time for a refill you will receive an email reminder.

Confirm your order, being sure to add-on any additional items you’d like. Once your refill arrives, simply swap the tops and mail your empty containers back to us in the box. Please note that we are unable to swap out pump lids as they are too difficult to clean for reuse. You can order new pump lids anytime online.

Unfortunately, due to the nature of the subscription service, substitutions are not allowed. However, all items offer a “subscribe and save” option. If the subscription box is not the best option for you at this time, please feel free to order items individually.

We do not make our products. We source our goods from predominantly closed-loop or zero-waste manufacturers. We prioritize West Coast (to reduce our carbon footprint), woman-owned and vegan products.

We research and try every product we carry to ensure the products work well and the companies have the consumers’ best interests in mind. Because we are a smaller company, we can focus on our core products and prioritize closed-loop companies, further reducing the amount of single-use plastic waste generated.